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Have a tool request or technical inquiry? Our engineering team is ready to assist you.
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We prioritize user-requested tools for our weekly updates.
Contact FAQ
Common questions about support ticket workflows and requesting customized utilities.
How fast will I get a response from support?
Our target response time is within 24 hours for all incoming inquiries. Priority support is extended to Pro and Elite plan subscribers, who typically receive technical assistance in under 2 hours.
How do I request a custom tool to be built?
Select “Tool Request” in the inquiry dropdown, and provide details of the calculations, inputs, and outputs you need. We review community requests weekly. If you require a tool for commercial business, consider upgrading to our Elite tier for guaranteed development within 7 days.
Is the information submitted to the contact form secure?
Yes. All submissions are encrypted in transit via HTTPS and handled with strict confidentiality. Unlike other platforms, we do not share, sell, or rent your email or inquiry details with third-party marketing companies.
Unlock Elite Processing & Power Credits
Bypass standard queue limits with priority engineering credits and execute complex computations on our highest-tier clusters.
Missing a Specific Utility?
We are building the world's most comprehensive toolkit. If you have a repetitive task that needs a digital solution, request it and our team will build it for free.